Commonwealth Bank: “Anthem”, Agency: Goodby Silverstein and Partners, Director: Michael Bay Major Questions: Why would you draw attention to the fact that an American company is doing your advertising? What is the message to consumers? Why should consumers care about this message? I think the ad pretty much sucks. The “marketing team’s” response basically acknowledges [...]

Facebook recently disclosed it’s plans to monetise the company’s rapidly growing user base (around 30 million active users). Less than four years old, Facebook is worth around $15 billion (given the 1.6% share Microsoft bought for $240 million). How it works: Users can then sign up as “fans” of that brand and engage with it [...]

Advertisement: Anglican Church The Anglican Church has begun to get creative in its battle to attract new members to its congregation. This advertisement is just one of many executions of the same campaign which are displayed on small billboards at the front of Anglican churches. All the advertisements use controversy or a play on words [...]

It is a shared realisation among marketers that customer loyalty stems from purchase satisfaction, however in the current climate of ‘me-too’ products, sceptical consumers and media fragmentation, loyalty has become something more complicated to achieve. In this new century, the satisfaction-loyalty model may no longer be as relevant to explain the behaviour of consumers (McAlexander, [...]